Distributed Outsourcing 101: Roles to Success
Distributed outsourcing has leveled the business playing field around the world, creating a pathway by which small-to-medium-sized enterprises can compete with multinationals and larger companies. It reduces overhead costs considerably while ensuring that service agreements are met. That it is done remotely adds to the company’s overall agility and ability to adapt to the changing times. One more advantage to employing this kind of service is that it provides the company access to global talents without blowing up its budget. Since its boom in 2000, the distributed outsourcing market has soared spectacularly as more companies have begun to take note of the advantages its services offer them. To date, according to Statista, the global revenue of distributed outsourcing has reached $88.9 billion.
Still, despite many companies hitching on to the bandwagon, not many still understand what it is, exactly. The CEO’s and entrepreneurs who make the decision ultimately to sign on (or not) sometimes just have a cursory idea of it. They tend to think of it as just ‘jobbing-out’ some of their services to a third party. While that can give an indication of what the service is, it is a very fleeting and superficial picture. There is more to it than just contracting a handful of freelancers.
Distributed Outsourcing aka Offshore outsourcing
Distributed outsourcing perhaps can be readily understood if one were to hear its other names. Among them is offshore outsourcing. This generally means that, yes, work from the main or parent company is transported or sent to an outside party to do. One important thing to understand, though, is that the services are not sent to any other agent or remote worker. Rather it is sent to a group of workers who are based outside the client company, such as the United States. These remote teams, in turn, are often based in countries like India, the Philippines, and China (among others) where the talent pool is highly educated, with advanced skill levels, and can communicate effectively in English. Their pay rates are also considerably lower than those charged by their counterparts in the developed countries.
Offshoring and outsourcing to global talents can be done efficiently and at minimal risk if the client company contracts a managed outsourcing company to do so. HOPLA is an example. Instead of going directly to freelancers on their own, the company will simply give the managed outsourcing company its set of requirements, such as the work to be done, the length of time it should be performed in, and the kind of competent talent that can execute them. The managed outsourcing firm then takes charge of seeking, qualifying, and hiring the global talents that can do the company’s work. These services are virtual in nature and can be technological (IT, software development), creative (web content, graphic design), or marketing (social media, brand management).
Companies like HOPLA that do overseas outsourcing have the necessary structure that ensures the compliance with deadlines and the smooth running of operations. They always communicate with the client company to hear and address their concerns. They change operational procedures, upgrade skill, and adjust the number of personnel to adapt in case the company needs to grow or scale down. They are also always on the lookout for highly skilled international remote workers who can competently do the required work — and stay for the long haul.
Another advantage of using a offshore outsourcing company is that it employs project managers who oversee its remote workers. This virtual team leader is the one in charging of motivating his remote workers, upgrading their abilities, and seeing to it that they deliver. Many of them work in different time zones and use cutting-edge technology to see the work continues 24/7.
HOPLA specializes in the kind of distributed outsourcing that can take your company to the next level. Contact us if you want to know more.