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Our Business Development Architecture
Mae
Workforce Globalization, Effective Remote Operations, and Boundless Opportunities – these are the first concepts that come to mind when our Community hears the word “HOPLA”.
As the ally that helps curate the most lucrative and ideal remote working set-up and organizational structure for our Clients, the key to nurturing long and successful relationships with our clients is our team’s genuine care towards the growth of their business.
![](https://t70.4c2.myftpupload.com/wp-content/uploads/2020/09/Frame-122.png)
Our Business Development Architecture
Workforce Globalization, Effective Remote Operations, and Boundless Opportunities – these are the first concepts that come to mind when our Community hears the word “HOPLA”.
As the ally that helps curate the most lucrative and ideal remote working set-up and organizational structure for our Clients, the key to nurturing long and successful relationships with our clients is our team’s genuine care towards the growth of their business.
Working alongside various leaders within the HOPLA organization brings forth awareness and a sense of purpose that what we do – bringing together companies who are hungry for growth and talented professionals looking for global career opportunities – create meaningful and long term impact to the people & companies that become part of the HOPLA community.
This is why at the core of our company is a passion for constant innovation. Constantly expanding our suite of services, providing even better client & staff experience, and state-of-the-art remote working infrastructure for our team, clients, team members, and the overall HOPLA community.
![](http://hopla.online/wp-content/uploads/2023/03/Group-1133.png)
Our Operational Philosophy
Joy
I lead my team with one goal in mind: efficiently deliver leading-edge support and services to our clients while maintaining a culture of excellence within our teams.
As someone with extensive experience in operations management, my expertise lies in effectively managing teams of varying sizes and developing operational strategies that drive business outcomes. Throughout my career, I have honed my ability to work closely with department heads to identify and execute on key operational initiatives that help the company succeed.
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Our Operational Philosophy​
I lead my team with one goal in mind: efficiently deliver leading-edge support and services to our clients while maintaining a culture of excellence within our teams.
As someone with extensive experience in operations management, my expertise lies in effectively managing teams of varying sizes and developing operational strategies that drive business outcomes. Throughout my career, I have honed my ability to work closely with department heads to identify and execute on key operational initiatives that help the company succeed.
In my current role, I oversee the company’s day-to-day operations in several key areas. First and foremost is client success, where I work closely with account management teams to ensure that our clients are receiving the highest level of service possible. This includes identifying areas for improvement and developing strategies to better meet our clients’ needs. In line with this, I ensure that our operations managers are delivering exceptional support to their assigned team members.
I am also responsible for people and culture management. This involves working with Recruitment and HR leaders to create a positive and productive work environment for our team. I focus on strategies to promote staff engagement, retention, and development.
Finally, as someone who advocates data analytics, we help provide clients with visibility into their team’s work that helps them understand how their team is performing and where they can improve. By analyzing data related to our clients’ operations, we are able to identify inefficiencies and areas for improvement that can help them streamline their processes and reduce costs.
Meet the team
![Angelica](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Angelica.png)
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Meet Angelica
Don’t let Angelica’s youthful smile fool you – this HR & Recruitment professional already has 12 years of experience under her belt with end-to-end talent acquisition & retention expertise.
She is HOPLA’s resident ray of sunshine whose presence always brings positivity in every room, group, and activity she’s part of.
![Borgie](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Borgie.png)
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Meet Borgie
Borgie started as HOPLA’s resident lead generation ninja with CSI-level research skills turned into our Business Development Team Leader. Has been in the industry for well-over 6 years primarily focused on sales. Whilst Borgie is an instrument to finding homes for professionals through his role in HOPLA, his personal life is not at all different as this guy also is serious about providing homes to stray pets that come his way.![Ella](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Ella.png)
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Meet Ella
A well-rounded marketing expert with a true eye for design and passion for continuous education. Ella’s masterful storytelling skills allow HOPLA to share our story to the world allowing us to create more impactful connections with business & remote professionals alike. Marketing is in Ella’s DNA while visual arts, photography, and music gets her creative juices recharged.![shella-modal](http://hopla.online/wp-content/uploads/2020/09/SHELLA.png)
Meet Shella
At HOPLA, seamless service delivery and client satisfaction are at the heart of our operations, and Shing stands at the forefront of this commitment. As our Client Delivery Manager, she brings a natural aptitude for orchestrating efficient service delivery, backed by years of experience and hunger for success.
Shella is our dedicated ray of sunshine in the team, beaming our collaboration with contagious enthusiasm and shared laughter in the cozy corners of our remote work.
![Group 1563](http://hopla.online/wp-content/uploads/2024/02/Group-1563.png)
Meet Lynne
Lynne’s interest in success has transformed our client operations into a model of seamless global collaboration. Known for a blend of strategic savvy and personal charisma, our Client Delivery Manager will not stop at just Getting Things Done; but will transform each project into a remarkable journey, where collaboration knows no bounds, and success becomes a global standard.
Lynne can be a delightful blend of sweetness like her dogs and mystery like her favorite shows! Approach her warmth with curiosity, but be prepared for the intriguing layers she unfolds!
![Jerico](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Jerico.png)
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Meet Jerico
HOPLA’s Business Development Associate with decades of experience in sales & customer service. A highly adaptable being who can get along with any personality and blend well in any situation. His timid demeanor would not give away this guy’s passion for martial arts and sports but his soft heart for furry creatures very well balances it out.![Jennilyn](https://t70.4c2.myftpupload.com/wp-content/uploads/2023/03/Jennilyn.png)
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Meet Jennilyn
Jenn’s sweet demeanor may seem suited for her role being responsible for client satisfaction and overall success. Do not be fooled however as behind her sweet exterior is an absolute grit and commitment to Getting Things Done. She is not afraid to get her hands dirty to ensure that client satisfaction is not just achieved through good relationships but rather actionable objectives and actual results. A real adventurer in her own time fond of activities such as drift racing, surfing, and nature tripping.![Kate](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Kate.png)
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Meet Kate
A talent acquisition specialist specializing in administration & marketing roles. Has been a talent acquisition expert ever since she started her career and plans on broadening her capabilities even further by honing her technical recruitment skills. Kate’s inspiration to always continue to strive better is to be an instrument to women everywhere of the limitless opportunities to become better in their craft.![Kristine](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Kristine.png)
Meet Kristine
HOPLA’s People & Culture Team Leader who is highly versatile and adaptable leading teams in both recruitment & human resources field. An optimist in nature who conversely never let fate decide how HOPLA’s company culture is mapped out; But rather works incessantly to create a culture of inclusivity, boundless connections, and culture of growth for our teams.
If she’s not in the People & Culture field, Kristine would most likely be in a financial advisory role as this gal takes personal finance management to the next level.
![Group 1547](http://hopla.online/wp-content/uploads/2024/01/Group-1547-2.png)
Meet Nina
With a focus on efficiency and precision, Nina is adept at navigating the dynamic landscape of talent acquisition, ensuring a rewarding experience for both clients and candidates alike. As our dedicated Jr. HR & Recruitment Associate Nina excels at bridging the gap between potential and opportunity, making her a key driver in cultivating a robust and talented workforce for our organization.
When she’s not busy interviewing candidates, you will find Nina humming to her favorite songs while holding a thriller book.
![Group 1550](http://hopla.online/wp-content/uploads/2024/01/Group-1550-2.png)
Meet Wan
Immersed in the vibrant world of social media, Wan developed a flair for crafting creative ideas to life, combining creativity with a deep understanding of psychology, allowing us to cultivate a unique online brand for HOPLA. Harnessing this blend allows us to solidify our brand’s distinct identity in the digital space.
New hobbies always find his wanderlust nature, but Wan will always go back to his first love, aka the sweet feeling of discovering different worlds of magic.
![Kyarra](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Kyarra.png)
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Meet Kyarra
Is our HR Data Analyst who is also a certified Human Resources Associate. Kyarra’s keen attention to detail allows us to uncover various HR potential and opportunities through data-driven intelligence. Kyarra’s interest for data is supplemented by her people skills allowing her to support our HR Team in crafting community engagement activities that truly create meaningful connections in the distributed working space.![Leo](https://t70.4c2.myftpupload.com/wp-content/uploads/2023/03/Leo.png)
Meet Leo
Has a natural ability for numbers and creating sense out of a series of numbers, codes, and taggings. Leo is the brain and the brawn behind HOPLA’s highly effective Client Reports making our clients, people & culture team, and organization as a whole breed absolute transparency in the way we do remote working.
Leo is a big believer of investing in oneself and therefore dedicates his free time in activities that would benefit his holistic well-being and development in the future.
![Group 1546](http://hopla.online/wp-content/uploads/2024/01/Group-1546-4.png)
Meet Dyes
With a knack for connecting with people, she’s one of the secret recipes behind our talents’ and clients’ success. Dyes observes, listens, and navigates careers with ease, sprinkling comfort and results at every step. Whether you’re starting or soaring, Dyes is your professional ally, making excellence and career goals her specialty!
During her free time, Dyes is a female helm on a dragon boat team. Whether in virtual realms or on the water, she seamlessly blends her magic to foster success.
![Roswaldo](https://t70.4c2.myftpupload.com/wp-content/uploads/2023/03/Roswaldo.png)
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Meet Roswaldo
A man of few words Roswaldo expresses himself through action and his unmatched craft in Development. Spearheading the development of some of the most important technical projects of HOPLA, Roswaldo has a front row seat in materializing HOPLA’s vision to revolutionize the way people see and experience remote working.![Sean](https://t70.4c2.myftpupload.com/wp-content/uploads/2022/12/Sean.png)
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Meet Sean
Has a knack for problem-solving which suits his role as HOPLA’s QA Tester. Has been in the Software QA space for 7 years and attributes his success as a QA Tester to having mastered the skill of effective communication to get various units work together in delivering a superb finished product. An avid fan of the NBA and loves practicing the sport himself.Our Success Formula
A Passion for Innovation, Always finding solutions, Making YOUR success, OUR mission
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Our Story
HOPLA’s inception was brought about by the vision to provide career opportunities to the homes of capable professionals, no matter where they may be from. We believe that with the right talent, operational model, experienced remote experts, and the right set of tools, working from home is the solution to cost-effective global business operations.
Fast forward to today, and progressive companies from various regions globally continue to commit and reap the benefits of the HOPLA Model in gaining an unlimited talent pool, building loyal and dedicated teams, having highly scalable work-from-home operations, and always getting things done the right way!
![](http://hopla.online/wp-content/uploads/2023/07/Rectangle-877.png)
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How it Works​
Our commitment to every business working with HOPLA is to build a work-from-home solution that not only addresses the demands of their business today, but rather a truly scalable operation built to sustain rapid growth in ten folds.
Curious as to how we do things here at HOPLA? See an overview of our service pillars and working philosophies through the Video.
HOPLA’s Unfair Advantage
People First Approach
Putting our team at the forefront of our focus in the constant drive for adaptation & innovation makes our team members stick to us and our clients for the long-term.Synergistic Operations
The personalized approach and array of turnkey solution partner we have allow us to implement successful work-from-home operations for businesses of any size & requirements.Distributed, Never Isolated
Our culture of collaboration & accountability allows us to drive positive results for our clients through a support framework that encourages team members to constantly strive for excellence.![](http://hopla.online/wp-content/uploads/2023/07/smile.png)
People First Approach
Putting our team at the forefront of our focus in the constant drive for adaptation & innovation makes our team members stick to us and our clients for the long-term.
![](http://hopla.online/wp-content/uploads/2023/07/refresh-cw.png)
Synergistic Operations
The personalized approach and array of turnkey solutions partners we have allow us to implement successful work-from-home operations for businesses of any size & requirements.
![](http://hopla.online/wp-content/uploads/2023/07/globe-2.png)
Distributed, Never Isolated
Our culture of collaboration & accountability allows us to drive positive results for our clients through a support framework that encourages team members to constantly strive for excellence.
Client Testimonials
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AU Real Estate Company
HOPLA.Online has been an incredible partner for our business. We were struggling to find the right talent for various areas of our business and needed a team we could rely on. Thanks to HOPLA we were able to find the perfect team for our needs. The entire process was seamless and hassle-free, from candidate sourcing to onboarding and project management. The HOPLA team made everything so easy. We were able to hit the ground running with our new team, and the results have been amazing. I highly recommend HOPLA.Online to any business looking to expand their team with competent and reliable talents.
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UK IT Solutions Company
As an IT solutions company, it’s important for us to give our customers the best possible help. But with our growing customer base, we were struggling to keep up with the increasing demand for tech support. That’s where HOPLA.Online came in – they were able to provide us with a highly reliable and cost-effective tech support team that addressed the support requirements of our customers. Thanks to their expertise and dedication, we were able to improve our service-level agreements (SLAs) and provide our customers with the timely and efficient support they deserve. Working with HOPLA. Online has been an absolute game-changer for our business, and we couldn’t be happier with the results.
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US Digital Marketing Agency
In the field of digital marketing, it is crucial for us to provide the best output to our clients. And for quite a while, we wanted an efficient team that could support our operations, but it was hard for us to manage them on our own. HOPLA.Online has helped us successfully build and manage our team. Their reliability in providing operational support has been absolutely crucial to the success of our business. They provide us with regular staff monitoring, productivity reports and conduct necessary remote audits that help us identify areas for improvement and develop strategies for continuous performance improvement. Thanks to HOPLA.Online’s expertise and support, we’ve been able to manage our team members more effectively and ensure that we’re always operating at peak efficiency.
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EU Shipping Company
In our line of work, where we deal with thousands of queries, it is challenging for us to keep our remote employees positive and motivated. But having reliable HR support changes all of that! Where else can you find a business partner that provides all-in-one care for your team members? HOPLA’s regular one-on-one chats, monthly engagement programs, virtual events, recognition programs, and with our regular staff help us spot any potential issues and ensure that everyone is engaged and motivated to work on the tasks at hand. If you’re looking for a reliable partner to help you manage your remote team, we highly recommend HOPLA. Online – they’re the best in the business!
AU Real Estate Company
UK IT Solutions Company
US Digital Marketing Agency
EU Shipping Company
CA Shipping and Logistics Company
AU eCommerce Marketplace
US Events Company
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CA Shipping and Logistics Company
HOPLA is a game-changer for us! Our business was able to grow rapidly with HOPLA’s expertise in recruitment. With their help, we were able to onboard team members that fit our company’s needs super quick without compromise on quality. We recommend HOPLA.Online for quite a lot of reasons, but what stood out the most to us is their wide network of highly competent professionals, and their curated talent acquisition process—perfect for businesses aiming for sure success!
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AU eCommerce Marketplace
Our top-performing sales team has helped us grow quickly as an eCommerce marketplace over the past year. Our sales team has allowed us to expand our customer base exponentially and achieve our business goals. Although maintaining a high-performing sales team can be challenging, we didn’t have to worry about that, because we made the right choice of partnering with HOPLA. Their sales team support has been instrumental in helping us keep our sales team motivated and on track. They gave us useful insights and data-driven strategies that helped us improve our sales performance and make more money than we planned. With HOPLA.Online’s support, we’ve been able to achieve sustained growth and stay ahead of our competitors. We highly recommend HOPLA.Online to any company that wants to build a high-performing sales team and succeed in the fast-paced world of eCommerce.
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US Events Company
Transitioning from an office-based setup to a remote model can be challenging, but with HOPLA’s expert help, we were able to seamlessly make the shift. Their remote infrastructure and tools made distributed work feel easy and connected. Their support in remotifying our training & onboarding process has really set our team up to succeed. With their help, we can keep putting on smooth and successful events even when we’re far away. HOPLA truly made a positive impact on our company’s journey toward remote work.