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Business owners can boost e-commerce sales through outsourced live chat support by bringing in human connection and building customer trust.
HOPLA is dedicated to helping scale startup business by offering flexible yet effective online customer service outsourcing solutions
Unlike other Virtual Assistant services and platforms, HOPLA offers full-time dedicated remote staff. Our philosophy is building relationship between you and your staff where they become valuable players in your remote team.
At HOPLA, we eliminate the negative practices of freelancers and freelance platforms of having bidding and undercutting behaviors which certainly doesn’t improve quality of work. We aim for full-time yet controlled engagement so these resources are an extension of your team, and share your long-term goals.
Managed outsourcing frequently is the missing link, and its absence more often than not result in bad outsourcing experiences. An outsourcing management partner is experienced in sourcing, screening, testing, training and managing staff in specific regions.